Frequently Asked Questions
Free shipping for all orders in the United States
Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.
We don't cover the cost of return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days.
Once you've placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once the transportation company has processed your order, you will receive a second email to let you know that your order is on its way to you.
It depends on where you are. Once an order is placed, the order is uusually shipped out in 1-2 business daysand should arrive at your door within 7 business days. Standard busiiness days are Monday to Friday,excluding any holidays.
Sometimes we ship split items and you will receive multiple tracking numbers, if you have not received it two weeks after receiving the first tracking number, please contact us here and we will provide an update.
A confirmation email will be sent to you once the order is authorized and verified. Once the payment is verified, the order cannot be canceled or changed within this sort of time. However, we will do our best to support your request. As long as your product has not been submitted for fulfillment by us, we can cancel the order as long as the notice was made within 24 hours.
If your order has been shipped, we ask that you follow our return policy to get a full refund once you receive your product! This means we CANNOT cancel your order it must be refunded.
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email at directly Here and we’ll take you through the process.