Audend is a young and dynamicbrand.We specialize in home life products.We have our own factory, design, marketing and service.The products in our store are our original design, each product is designed to provide convenience to the customer's life and improve quality of life, whether you're shopping for yourself or looking for a gift, We take pride in providing exceptional service.

It depends on where you are. Once an order is placed, the order is uusually shipped out in 1-2 business daysand should arrive at your door within 7 business days. Standard busiiness days are Monday to Friday,excluding any holidays.

Thank you for shopping at (Audend)! We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it.

Once you've placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once the transportation company has processed your order, you will receive a second email to let you know that your order is on its way to you.

A confirmation email will be sent to you once the order is authorized and verified. Once the payment is verified, the order cannot be canceled or changed within this sort of time. However, we will do our best to support your request. As long as your product has not been submitted for fulfillment by us, we can cancel the order as long as the notice was made within 24 hours.

If your order has been shipped, we ask that you follow our return policy to get a full refund once you receive your product! This means we CANNOT cancel your order it must be refunded.

We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email at directly Here and we’ll take you through the process.